Crumbl workforce system

Publish weekly schedule

Managers start from a template, resolve time-off conflicts, fill open shifts, and publish the next week.

1. 1. Load store template (manager)
2. 2. Apply availability and time off (manager)
3. 3. Warn on overtime and coverage gaps (system)
4. 4. Publish and notify (manager)

Close pay period

Managers review worked time, resolve exceptions, approve cards, and prepare payroll by store.

1. 1. Assemble exception queue (system)
2. 2. Review and fix cards (manager)
3. 3. Approve time cards (manager)
4. 4. Export payroll packet (admin)

Fill open shift

Managers post an uncovered shift, route it to the right employees, and approve the pickup or swap.

1. 1. Mark the shift as open (manager)
2. 2. Target eligible employees (system)
3. 3. Claim or request swap (employee)
4. 4. Approve and notify (manager)

Resolve missed punch

Missing or inconsistent time gets surfaced quickly so it does not pile up at payroll close.

1. 1. Detect anomaly (system)
2. 2. Send nudge (system)
3. 3. Submit correction (employee)
4. 4. Approve fix (manager)

• Create store, role, and manager permission scaffolding - Everything else depends on clean store boundaries and authority rules.
• Build the weekly schedule board with templates - Scheduling is the highest-frequency manager workflow.
• Implement punch ledger, breaks, and manual time entry - Payroll cleanup falls apart if the raw time ledger is weak.
• Implement pay-period approval queue with edit history - You need a defensible review process before payroll export.
• Create Patriot-ready payroll export package - The internal tool only works if it reduces payroll handoff work.

• Add open shifts and swap approval workflow - This removes a large amount of recurring phone and text coordination.
• Add automated nudges for missing time cards and punches - Nudges are high leverage once attendance exceptions are tracked well.
• Support multiple pay rates by employee or role - Cross-trained labor needs correct rates before export logic can mature.
• Add store-level announcements and direct threads - Messaging should support shifts and exceptions, not precede them.

• Add geotag capture on punches - Useful signal, but not necessary to prove product value early.
• Add labor forecasting and budget targets - Forecasting only matters once the operational record is clean.
• Add richer reporting and recurring admin automations - Do this after the core schedule-to-payroll path is reliable.